Marketing Technology & CRM Consulting | 7 years experience
- Cultivating marketing strategy and technology client solutions to integrate systems and data to enhance the customer 360 view among teams, while providing best practices and recommendations
- Leading marketing workstream client communications, strategy, build, data process improvement, and post-go-live support
- Developing transition training, technical build documentation, and knowledge transfer sessions
- Identifying opportunities to improve client processes, provide best practice expertise, and facilitate continued client partnerships and projects
- Conducting workshops and meetings to better understand client needs, gather requirements, scope level of effort, and staffing needs, and develop a roadmap
- Creating internal CRM/marketing practice templates, including success stories, training decks and videos, user stories, estimations, etc.
Senior, Marketing Manager | 8 years experience
- Leading strategic planning for the annual marketing budget, content development, and marketing efforts to bolster lead generation, client solutions, and corporate branding initiatives.
- Designing persuasive and engaging demand generation strategies for B2B and enterprise audiences to maximize prospect engagement, lead conversions to opportunities, and customer retention.
- Create, scale, and operationalize webinar program – primarily nurturing mid-funnel leads.
- Partner with clients and internal stakeholders to create impactful case studies that highlight success stories and experiences.
- SME of marketing and sales transformational changes including, but not limited to Salesforce, Pardot, Dynamics, and HubSpot implementations
- Managing marketing calendar and event planning for trade shows and sponsorships.
- Developing persuasive and engaging copy and design for corporate communications, collaterals, digital content, press releases, and company publications.
- Provide sales enablement such as materials to support onboarding with clients and solution evaluation materials.
- Leading small in-house marketing teams while also managing external vendors, contractors, and partnerships.
Marketing Coordinator | 3 years experience
- Developing marketing presence, branding, and strategy across print and digital media from scratch with a nominal budget
- Designing collaterals and graphics, company websites, direct mail, email, advertisements, and product catalogs
- Implementing data quality initiatives to better collect and segment customer data, including a product tracking system
Certifications & Awards
- Masters in Business Administration (MBA)
- Salesforce Marketing Champion
- Salesforce Philadelphia Marketers User Group Leader
- 10X Salesforce Certifications, including Certified Marketing Cloud Consultant, Salesforce Certified Pardot Consultant, Salesforce Certified Sales Cloud Consultant, Salesforce Certified App Builder, and Salesforce Certified Business Analyst
- 3X Salesforce Partner Accreditations
- HubSpot Marketing Certified
- Team of Teams Award – 2x at Slalom
technology
- CRM: Salesforce (SF), Microsoft Dynamics
- MarTech: Pardot, HubSpot, Marketing Cloud, Marketo
- Data: Google Analytics, Data Cloud, Salesforce Reports, D&B, PowerBI
- Project Management: Jira, Azure DevOps
- Design/Mapping Tools: Adobe Creative Suite, Miro, LucidChart, Canva
- CMS: WordPress, Workflow, SF CMS
- … and more!
SKILLS
- Demand Generation
- Campaign Design/Management
- Content Program Development
- Marketing Strategy
- Vendor Management
- Technology Selection and Integration
- Lifecycle & Journey Mapping
- Marketing Reporting and Analysis
- Agile Methodology
- Project Management
- SQL, HTML
